Terms & Conditions
1. Overview
This website is operated by Gaskets and Strip Curtains (“we,” “us,” “our”) under RAC Industries, the parent company of the Strivide gasket manufacturing brand. These Terms & Conditions apply to the use of gasketsandstripcurtains.com and all websites under the RAC Industries network, including:
- buyrefrigerationgaskets.com
- truesealgaskets.com
- coolerdoorgaskets.com
- industrialstripcurtain.com
- doorsforwalkins.com
- plasticstripcurtain.com
- gasketsandstripcurtains.com
- thegasketopia.com
By accessing or purchasing from this website, you agree to the Terms below. If you do not agree, do not use our website or services.
2. Use of the Website
You agree to use this site only for lawful purposes and not to:
- Violate any laws or regulations
- Upload harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use our content for competing commercial purposes without permission
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Product Information & Accuracy
We make every effort to ensure product descriptions, specifications, pricing, and availability are accurate. However:
- Errors may occur
- Colors and dimensions may vary slightly
- Product availability may change without notice
We reserve the right to correct errors and update information at any time, even after an order is placed.
4. Pricing & Payment
Prices displayed on the website are subject to change without notice.
Payments are processed securely through third-party payment providers such as:
- Stripe
- PayPal
- Shopify Payments
- Other gateways depending on your region
We do not store full payment information.
We may cancel or refuse orders in cases of:
- Pricing errors
- High fraud risk
- Incorrect customer information
- Payment authorization failure
5. Orders & Order Processing
By placing an order, you agree that:
- All information provided is accurate and complete
- You are the authorized user of the payment method
- You understand lead times, custom build requirements, and shipping expectations
Order confirmation does not guarantee acceptance.
We reserve the right to:
- Limit quantities
- Reject or cancel orders
- Request additional information for verification
6. Lead Times & Custom Products
Some items such as custom strip curtains, custom gaskets, or made-to-order products may require additional lead times. These lead times will be indicated on the product page or communicated by our sales team.
Custom-made orders cannot be cancelled or refunded once production begins unless the error is on our end.
7. Shipping & Delivery
We ship through major U.S. carriers including:
- UPS
- FedEx
- USPS
- DHL
- Local carriers depending on region
Shipping times vary based on:
- Product availability
- Location
- Carrier performance
- Weather or operational delays
Once an item is handed over to the carrier, delivery is outside our direct control.
Lost or damaged shipments must be reported immediately so we can file a claim.
8. Returns & Refunds
Our return policy is posted separately under Shipping & Returns.
In general:
- Custom-made gaskets and curtains are non-returnable unless defective
- Incorrect orders caused by customer measurement errors are not eligible for refund
- Defective items caused by manufacturing errors will be replaced or refunded
- Products must be unused and returned in original condition when applicable
Please review the full policy or contact sales@racindustries.com for assistance.
9. Warranty
We stand behind the quality of our Strivide-manufactured products.
Warranty coverage applies only to:
- Manufacturing defects
- Incorrect materials
- Failure due to normal usage conditions
Warranty does not cover:
- Damage caused by misuse or improper installation
- Incorrect measurements provided by customers
- Commercial wear-and-tear beyond normal use
- Damage caused by shipping carriers
10. Intellectual Property Rights
All website content—including text, product descriptions, images, logos, designs, and downloadable materials—is owned by RAC Industries or licensed to us.
You may not:
- Copy, modify, or reproduce content
- Use images or product descriptions for competing commercial websites
- Remove branding, trademarks, or copyright information
The Strivide brand is a proprietary manufacturing label under RAC Industries.
11. Third-Party Tools & Integrations
We use third-party services such as:
- Zoho CRM
- Zoho Forms
- Google Analytics
- Google Tag Manager
- Payment processors
- Shipping carriers
By using our site, you acknowledge and accept they may process data according to their own policies.
12. Limitation of Liability
To the fullest extent permitted by law, RAC Industries and Gaskets and Strip Curtains are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Delays or failures caused by third-party providers
- Damage resulting from improper installation or customer error
Our total liability for any claim is limited to the amount paid for the product involved.
13. Indemnification
You agree to indemnify and hold RAC Industries, its owners, employees, and affiliates harmless from any claims arising from:
- Your misuse of the website
- Violations of these Terms
- Misuse of products or improper installation
- Breach of law or rights of a third party
14. Changes to Terms
We may update these Terms at any time.
Continued use of the website means you accept any changes posted.
15. Governing Law
These Terms are governed by and interpreted according to the laws of:
- The United States, for U.S. operations and transactions
Any disputes will be resolved under the appropriate legal jurisdiction.
16. Contact Information
For questions regarding these Terms, contact us:
📧 Email: sales@gasketsandstripcurtains.com
🌐 Website: gasketsandstripcurtains.com